The general terms and conditions of the Olje Morgan online store are prepared in accordance with the Consumer Protection Act, the recommendations of the Chamber of Commerce of Slovenia, and international e-commerce codes.<\/p>\n
The online store is an information system intended for presenting and selling products to users. It is managed by Franc Morgan \u2013 supplementary agricultural activity<\/strong>.<\/p>\n A user is a person who uses our system, meaning a customer in the online store.<\/p>\n By registering in the online store, the visitor obtains a username and password. After registration, the visitor becomes a user and gains the right to purchase.<\/p>\n These general terms regulate the operation of the Olje Morgan online store, the rights of users, and the business relationship between the provider and the customer.<\/p>\n The provider undertakes to always provide the customer with information about:<\/p>\n company identity<\/p>\n<\/li>\n contact details<\/p>\n<\/li>\n product characteristics<\/p>\n<\/li>\n product availability<\/p>\n<\/li>\n delivery conditions<\/p>\n<\/li>\n prices<\/p>\n<\/li>\n payment methods<\/p>\n<\/li>\n right of withdrawal<\/p>\n<\/li>\n complaints procedure<\/p>\n<\/li>\n other legally required information<\/p>\n<\/li>\n<\/ul>\n Payment by pro forma invoice \u2013 goods are shipped after payment is received<\/p>\n<\/li>\n Cash on delivery \u2013 payment in cash upon delivery<\/p>\n<\/li>\n Payment via PayPal<\/p>\n<\/li>\n Payment by credit or debit cards<\/p>\n<\/li>\n<\/ul>\n The provider issues an invoice on a durable medium.<\/p>\n Prices in the online store are final and valid only for orders placed online.<\/p>\n As the company is not a VAT payer, prices do not include VAT.<\/p>\n Invoices are stored at the company headquarters and are available upon written request.<\/p>\n Add the product to the cart and proceed to checkout. After placing the order, you will receive a confirmation by e-mail.<\/p>\n After submitting the order, you will receive an electronic notification. The order can be cancelled within one hour.<\/p>\n The provider checks product availability and confirms or rejects the order. The customer is informed by e-mail about the delivery status.<\/p>\n The provider prepares and dispatches the goods and notifies the customer by e-mail.<\/p>\n The consumer has the right to withdraw from the contract within 14 days without giving any reason.<\/p>\n The goods must be returned within 14 days from the withdrawal notice. Return shipping costs are borne by the customer.<\/p>\n The provider must refund the purchase price no later than 14 days after receiving the withdrawal notice.<\/p>\n The defect must be reported within 2 months from its discovery.<\/p>\n The seller is not liable for defects after two years from delivery, except for defects that appear within the first six months.<\/p>\n Delivery time is 2\u201310 business days<\/strong> from the date of order.<\/p>\n Orders are delivered by Po\u0161ta Slovenije<\/strong>.<\/p>\n If the package is not collected, the customer must cover shipping costs in both directions.<\/p>\n 0\u20132 kg: 5.20 \u20ac Orders over 100 \u20ac qualify for free delivery. Reviews are intended for sharing experiences. Insults, hate speech, or unauthorized advertising are prohibited.<\/p>\n Users are responsible for their own content.<\/p>\n Moderators may remove content that violates these rules.<\/p>\n The provider uses technical and organizational measures to protect personal data and orders.<\/p>\n Personal data is protected in accordance with applicable legislation and used solely for communication and order processing.<\/p>\n
\nAvailability of information<\/h2>\n
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\nPayment methods<\/h2>\n
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\nValidity of offer and prices<\/h2>\n
\nPurchase procedure<\/h2>\n
How to make a purchase?<\/h3>\n
Order received<\/h3>\n
Order confirmed<\/h3>\n
Goods shipped<\/h3>\n
\nRight of withdrawal \/ returns<\/h2>\n
\nProduct defects<\/h2>\n
\nDelivery time<\/h2>\n
\nDelivery<\/h2>\n
Delivery price list (Slovenia)<\/h3>\n
2\u20135 kg: 6.30 \u20ac
5\u201310 kg: 7.60 \u20ac
10\u201315 kg: 8.90 \u20ac
15\u201320 kg: 10.10 \u20ac
20\u201325 kg: 11.70 \u20ac
25\u201330 kg: 13.30 \u20ac
30\u201340 kg: 15.90 \u20ac
40\u201350 kg: 18.50 \u20ac<\/p>\n
Cash on delivery fee: 1.70 \u20ac.<\/p>\n
\nUser conduct rules<\/h2>\n
\nModerator actions<\/h2>\n
\nSecurity<\/h2>\n
\nPrivacy<\/h2>\n
\nComplaints and disputes<\/h2>\n